Healthcare

nexgile-riskmind-platform

The Nexgile-RiskMind Platform is a comprehensive digital ecosystem designed to serve the complex needs of union-based multi-employer benefit plans. This integrated platform addresses the unique challenges of Taft-Hartley fund administration, serving over 220 funds across the United States through five specialized portals for distinct stakeholder groups.

Explore Digital Workers View Capabilities

System Status

Operational

3 Digital Workers

26 AI Agents

45 + Capabilities

AI Powered

Portal ID: nexgile-riskmind-platform

Comprehensive enterprise solution

Platform Overview

The platform operates through five key stakeholder portals. The Participant Portal provides union members and beneficiaries with a personalized benefits hub featuring real-time eligibility status tracking based on hours worked, comprehensive claims management with detailed Explanation of Benefits (EOB) views, digital ID cards with Apple Wallet and... The platform operates through five key stakeholder portals. The Participant Portal provides union members and beneficiaries with a personalized benefits hub featuring real-time eligibility status tracking based on hours worked, comprehensive claims management with detailed Explanation of Benefits (EOB) views, digital ID cards with Apple Wallet and Google Pay integration, dependent and beneficiary management, and pension account dashboards with retirement planning calculators. Workers can track their hours bank, submit claims with mobile photo capture, manage life events, and access tax documents. The Employer Portal enables contributing employers to manage fund obligations through streamlined contribution reporting, online payment processing via ACH or credit card, and complete employee roster management, with delinquency status tracking, payment history, and bulk upload capabilities for work hours reporting across multiple job sites. The Trustee Portal offers fund trustees executive dashboards with key performance indicators including total fund assets, active participant counts, contribution trends, and reserve levels, along with a governance suite providing financial health metrics, claims utilization analytics, population health reporting, vendor performance scorecards, and regulatory compliance tracking for ERISA, HIPAA, and ACA requirements. The Provider Portal allows healthcare providers to perform real-time eligibility verification, submit electronic claims with attachments, track claim status from submission through payment, access Electronic Funds Transfer and Electronic Remittance Advice, submit prior authorization requests, and manage appeals for denied claims. The Administrator Portal gives fund office staff access to comprehensive claims processing workflows, eligibility and enrollment management, contribution processing with delinquency tracking, pension administration for both defined benefit and defined contribution plans, and advanced reporting with custom report builders and scheduled distribution. The platform achieves 85%+ auto-adjudication rates through intelligent rules-based processing, with clinical code editing to prevent fraud, waste, and abuse, and an EDI gateway for seamless partner integration. Native iOS and Android applications provide biometric authentication, push notifications, offline viewing capabilities, and mobile-first access to ID cards, eligibility verification, and claims submission from field environments.

Platform Screenshots 4 images

Pension Portal - Member pension account dashboard and retirement planning interface

Provider Eligibility Portal - Real-time member eligibility verification interface

Employer Roster Portal - Employee roster management and work hours reporting interface

Dashboard - Executive overview with key performance indicators and fund analytics

AI-Powered Automation

Digital Workers

Autonomous AI systems orchestrating multi-agent workflows

3 Workers

26 Agents

24/7 Uptime

Digital Worker

AI Claims Adjudication Digital Worker

Manual claims processing is slow, error-prone, and inconsistent. Human adjusters struggle with complex medical coding rules, miss fraud patterns, and cannot efficiently cross-reference provider histories across 220+ funds. This leads to overpayments, compliance violations, and delayed member reimbursements.

AI Agents

Orchestrator Agent ACTIVE

Document Analysis Agent ACTIVE

+ 5 more

7 Agents View Details

Digital Worker

Multi-Agent Eligibility Intelligence Digital Worker

Multi-employer fund members work variable hours across multiple employers, making eligibility determination complex. Coverage gaps threaten families, especially those with special needs dependents. Manual eligibility reviews cannot predict risks, analyze scenarios, or provide personalized recommendations at scale.

AI Agents

Master Orchestrator ACTIVE

Data Collection Agent ACTIVE

+ 8 more

10 Agents View Details

Digital Worker

Trustee Decision Intelligence Digital Worker

Fund trustees face complex financial decisions requiring analysis of fund health, contribution trends, claims patterns, vendor performance, market conditions, and regulatory compliance. Manual analysis is slow, siloed, and cannot provide real-time predictive insights or what-if scenario modeling.

AI Agents

Maestro - Chief Orchestrator ACTIVE

DataForge - Data Retrieval Specialist ACTIVE

+ 7 more

9 Agents View Details

Business Overview

Platform at a Glance

Comprehensive overview of capabilities, audience, and value delivered

Enterprise Capabilities

45 core functions

Real-time eligibility status tracking based on hours worked
Comprehensive claims management with detailed Explanation of Benefits (EOB) views
Digital ID cards with Apple Wallet and Google Pay integration
Dependent and beneficiary management
Pension account dashboards with retirement planning calculators

+ 40 more

Target Audience

7 stakeholder groups

Union members and beneficiaries
Contributing employers
Fund trustees
Healthcare providers
Fund office staff and administrators

+ 2 more

Competitive Edge

8 key differentiators

Comprehensive digital ecosystem serving over 220 funds across the United States
Five specialized portals for distinct stakeholder groups
Personalized benefits hub for union members
85%+ auto-adjudication rates through intelligent rules-based processing
Advanced AI agentic workflows with multi-agent orchestration

+ 3 more

Value Proposition

9 key benefits

Addresses unique challenges of Taft-Hartley fund administration
Prevents fraud, waste, and abuse through clinical code editing
Delivers real-time recommendations and risk scoring
Ensures regulatory compliance monitoring for ERISA, HIPAA, and ACA
Provides field environment accessibility through mobile applications

+ 4 more